Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Information We Collect
When you place an order or contact us, we may collect:
- Name, phone number, and email address
- Delivery address
- Order details and purchase history
- Device and browser information (via cookies/analytics)
How We Use Your Information
We use your information to:
- Process and fulfill your order
- Contact you about your order status
- Respond to inquiries and provide customer support
- Improve our website and services
- Send promotional communications (only with your consent)
Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Shipping carriers to fulfill your delivery
- Payment processors for transaction handling
- Analytics providers (Google Analytics) for site performance
All third parties are required to keep your information secure and use it only for the specified purpose.
Cookies
Our website uses cookies to improve your experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features may not work correctly.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Sphere Garage Door Repair
15125 Califa St, Van Nuys, CA 91411
Phone: (888) 847-0777
Email: info@spheregaragedoorrepair.com